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Privacy Policy

Last updated: June 2026

Lumera LLC (“Lumera,” “we,” “us,” or “our”) is a Minnesota-based technology, cybersecurity, cloud, and AI consulting firm. This Privacy Policy explains what information we collect through our website at lumera.llc, how we use it, and the choices you have. We have written it in plain language and have tried to keep it honest and specific to how we actually operate.

Information we collect

Information you provide to us. If you contact us by email or, in the future, through a contact form on this site, we collect the information you choose to share — typically your name, organization, email address, phone number (if you provide it), and the contents of your message.

Information collected automatically. Like most websites, our hosting and content-delivery infrastructure (Amazon Web Services / Amazon CloudFront) records standard technical log data when you visit, such as your IP address, browser type, the pages requested, and the date and time. We use this for security, troubleshooting, and understanding general site usage.

Cookies and tracking. This website is a static site and does not set advertising or third-party tracking cookies, and it does not run third-party analytics scripts. If this changes in the future, we will update this policy first.

How we use information

  • To respond to your inquiries and provide the services you request.
  • To operate, maintain, secure, and improve our website.
  • To keep records of our communications and engagements.
  • To comply with legal obligations and protect our rights.

How we share information

We do not sell your personal information. We share information only in these limited situations:

  • Service providers that help us operate, such as our website host (Amazon Web Services) and our email provider (Zoho Mail). These providers process information on our behalf.
  • Legal and safety reasons, when we reasonably believe disclosure is required by law or necessary to protect people, property, or our rights.
  • Business transfers, if Lumera is involved in a merger, acquisition, or sale of assets, in which case we will continue to protect your information consistent with this policy.

Use of AI tools

Where we use AI tools in delivering our services, AI-generated outputs are reviewed by a qualified person before being relied upon for important decisions. We do not enter your confidential information into AI tools without appropriate safeguards and, where relevant, your agreement.

Data retention

We keep the information you send us only as long as needed to respond to your inquiry, provide our services, and meet legal, accounting, or recordkeeping requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

How we protect information

We use reasonable administrative and technical measures to protect the information we hold, including encrypted connections (HTTPS) on this website. No website or method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your choices

You may contact us at contact@lumera.llc to ask what information we hold about you, to request a correction, or to ask us to delete information you have sent us. Depending on where you live, you may have additional rights under applicable privacy laws; we will do our best to honor reasonable requests.

Children’s privacy

Our website and services are intended for businesses and organizations, not for children. We do not knowingly collect personal information from children.

Links to other sites

Our website may link to third-party sites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be reflected on this page.

Contact us

If you have questions about this Privacy Policy or how we handle information, contact us at contact@lumera.llc.

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Lumera LLC

Practical IT support, cybersecurity consulting, Microsoft 365 support, cloud services, and custom software development for small businesses in Minnesota.

contact@lumera.llc

AI-generated outputs should always be reviewed by a qualified human before being used for important decisions.

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